Our aim at the Clinic at No 9 is for all our clients to be delighted with the care and treatment they receive. Whilst we are always pleased to receive positive feedback, we realise that complaints can play a very important role in helping us discover ways in which we can still improve.

Experience tells us that most complaints can be quickly and effectively resolved if patients advise a member of staff of their disappointment as it occurs. However, if this is not possible we ask that patients address their complaint in person, by phone, e-mail or letter to Mrs. Debbie Fielder, Clinic Manager.

A copy of the clinic's Code of Practice for Complaints can be obtained in the same way.

Feedback Form

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Your visit was on Overall rating for this dentist I would recommend this practice to a friend I would not recommend this practice I do not wish to express an opinion
How satisfied were you with the time you had to wait for an appointment?
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Were you treated with dignity and respect by staff at the practice?
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How satisfied were you that the dental practice involved you in decisions about your care?
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How satisfied were you with the inform3ation given by the practice on the cost of your NHS treatment?
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How satisfied were you with the outcome of your treatment?
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What I liked
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What could have been improved
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